Shipping Policy

1. Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays) after
receiving your order confirmation email.
You will receive another notification once your order has been shipped.
If we experience a high volume of orders or your item requires special preparation, processing may
take an additional 2–4 days. We will notify you via email if there is any significant delay.
2. Worldwide Shipping
At Black Ocean, we deliver authentic Cosmetic & General products to customers across the globe.
Our trusted shipping partners ensure safe and fast delivery to top destinations including:
🇺🇸 USA | 🇬🇧 UK | 🇨🇦 Canada | 🇦🇺 Australia | 🇸🇬 Singapore | 🇦🇪 UAE | 🇩🇪 Germany | 🇫🇷 France |
🇳🇱 Netherlands | 🇨🇭 Switzerland | 🇳🇿 New Zealand | 🇮🇪 Ireland | 🇶🇦 Qatar | 🇸🇦 Saudi Arabia |
🇲🇾 Malaysia | 🇯🇵 Japan | 🇿🇦 South Africa | and many more.
Fast international delivery | Authentic Indian products | Secure packaging
Shop confidently — wherever you are in the world.
• Standard International Shipping: 15–20 business days
• Express Shipping: 7-15 business days
Shipping charges are displayed at checkout.

3. Order Tracking
Once your order ships, you’ll receive an email with the tracking number and carrier details.
You can track your shipment directly through the carrier’s website or the link provided in the email.
4. Shipping Restrictions
• We do not ship to countries where import of Ayurvedic, herbal, or homeopathic products is
restricted.
• PO boxes or APO/FPO addresses may not be eligible for courier delivery.
• Some products may require longer handling times due to export documentation or
regulatory compliance.
5. Damages or Lost Packages
If your order arrives damaged, please contact us immediately at care@blackocean.watch with
photos of the packaging and product. We’ll work with the courier to resolve the issue as quickly as
possible.
6. Contact Us
For any questions about your order or shipping status, please contact: care@blackocean.watch To
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